Configuring User Settings

Intended audience: ALL USERS

AO Easy Answers for Mobile: 2.0

Overview

The User Settings screen features configuration options tailored to the current user. Use it to change server connection, solution selection, and other preferences.

Video

Configuring User Settings

The User Settings screen includes the following options:

• Connection

  • Server URL - enter a server connection into the Server URL field, and click the Test Connection button to ensure that the server is available. See Onboarding or Signing In - After Onboarding.

• Solution

  • Active Solution - a solution is required before asking questions can begin. Select a solution from the dropdown. See Onboarding.

• Preferences

  • Dark Mode - on/off toggle - if enabled, will show the user interface in dark mode.

• Help & Support

  • Documentation - click the link to open a separate browser page with documentation about the Easy Answers for Mobile App.

  • Logs - tap Logs to view a complete history of system events, errors, and notifications generated during app activity. Use this screen to monitor app behavior, diagnose issues, and share log data with the support team when needed. See Log History.

• About

  • Version - shows the version number of the Easy Answers for Mobile App.

  • Build - shows the build number.

• Sign Out - see Signing Out.

User Settings screen

Contact App Orchid | Disclaimer